Urban Boomerang, Inc. ("Urban Boomerang," "we," "our," or "us") operates a community investment platform that enables consumers ("Members") to automatically direct a percentage of qualifying purchases at participating retailers to verified community initiatives and athlete foundations ("Initiatives").
Urban Boomerang is not a bank, financial institution, investment advisor, or charitable organization. We are a technology platform that facilitates the automatic routing of funds between Members, retailers, and Initiatives. All fund transfers are processed through our payment processor, Stripe Connect.
To use Urban Boomerang, you must:
You must provide accurate, complete, and current information when creating your account. You are responsible for maintaining the security of your account and for all activities that occur under your account. Notify us immediately at security@urbanboomerang.app if you suspect unauthorized access to your account.
You may maintain only one Urban Boomerang account. Creating multiple accounts to circumvent contribution limits, referral restrictions, or any other platform rules is prohibited and may result in permanent termination of all associated accounts.
Urban Boomerang uses Plaid Technologies, Inc. to establish read-only access to your financial institution. By linking your account, you authorize Urban Boomerang and Plaid to access your transaction data, account balances, and account information solely for the purpose of operating the Urban Boomerang platform.
Urban Boomerang has read-only access to your financial data. We cannot initiate transactions, transfers, or withdrawals from your account. We do not store your banking credentials. Your linked card continues to function exactly as it did before — we simply monitor transaction data to identify qualifying purchases.
You may unlink your financial account at any time through the app. Upon unlinking, we will stop monitoring new transactions within 24 hours. Historical transaction records are retained per our Privacy Policy.
A "Boomerang" is triggered when you make a purchase at a participating retailer using your linked payment card. Not all purchases qualify — only purchases at retailers who have enrolled in the Urban Boomerang partner program.
The boomerang amount is calculated as:
Boomerang Amount = Purchase Amount × Retailer's Contribution Rate
Platform Fee = Boomerang Amount × 2%
Net to Initiative = Boomerang Amount − Platform Fee
Example: $38.00 purchase at a Gold Partner (3% rate) = $1.14 boomerang. Platform fee: $0.02. Net to initiative: $1.12.
Contribution rates vary by retailer tier: Bronze (1%), Silver (2%), Gold (3%), Platinum (4%+). Rates are set by the retailer and displayed in the app at the time of purchase.
All boomerangs are held for 30 days from the transaction date to allow for returns, refunds, and disputes. During this period, the boomerang is in "calculated" status and has not yet been disbursed to the initiative.
If Plaid reports that a qualifying transaction was reversed, refunded, or cancelled within the 30-day hold period, the associated boomerang will be automatically reversed. No funds will be disbursed to the initiative for reversed transactions.
We use automated systems to match your transactions to participating retailers. Matching is based on merchant name, location, and other transaction metadata. Match accuracy is not guaranteed. If you believe a transaction was incorrectly matched or missed, you may file a dispute through the app.
You may select one active Initiative to receive your boomerangs at any time. You may change your selected Initiative at any time through the app. Changes take effect immediately for future transactions — past boomerangs already directed to an Initiative cannot be redirected.
Urban Boomerang reviews and verifies all Initiatives before listing them on the platform. Verification includes confirming legal entity status, reviewing organizational documents, and verifying banking information. However, Urban Boomerang does not guarantee the activities, programs, or outcomes of any Initiative.
Funds are disbursed to Initiatives on a monthly basis, typically on the first business day of each month, for all boomerangs that have completed the 30-day hold period. Disbursements are processed via Stripe Connect to the Initiative's verified bank account.
Disbursements are made when an Initiative's accumulated balance reaches a minimum of $500. Balances below $500 roll over to the following month.
If an Initiative is removed from the platform (due to closure, non-compliance, or other reasons), undisbursed funds allocated to that Initiative will be held for 90 days. If no replacement designation is made, funds will be redistributed proportionally to remaining active Initiatives, or as directed by applicable law.
Urban Boomerang charges a 2% platform fee on all boomerang amounts. This fee is deducted from the boomerang amount before disbursement to the Initiative. The platform fee covers transaction processing costs, fraud detection, compliance operations, and platform maintenance.
There are no membership fees, subscription fees, or fees for linking your card. The platform fee is the only fee charged to Members.
Unverified Members are subject to a $50 lifetime contribution limit. This limit exists to comply with anti-money laundering (AML) regulations applicable to financial platforms.
To unlock unlimited contributions, you must complete identity verification through our Plaid Identity integration. Verification requires your full name, date of birth, address, and the last four digits of your Social Security Number. Identity verification is processed by Plaid and subject to their terms and privacy policy.
Identity verification may result in approval, denial, or a request for additional documentation. Urban Boomerang reserves the right to deny verification and limit contributions if we are unable to verify your identity or if required by applicable law.
You may file a dispute for any qualifying transaction within 60 days of the transaction date. Disputes may be filed for the following reasons:
We commit to reviewing all disputes within 72 hours of submission. Resolution may take up to 10 business days for complex disputes requiring additional investigation.
Dispute outcomes may include: boomerang reversal, boomerang credit, partial adjustment, or no action. Our dispute team's decision is final, subject to applicable law.
Urban Boomerang may offer referral bonuses for Members who invite others to the platform. Referral bonuses are subject to the following conditions:
Participating retailers are independent businesses that have contracted with Urban Boomerang to participate in the boomerang program. Urban Boomerang does not endorse, guarantee, or warrant the products, services, or business practices of any participating retailer.
Retailer participation may be suspended or terminated at any time. Boomerangs earned from purchases at a retailer prior to their termination will be honored. Future purchases at a terminated retailer will not qualify.
You agree not to:
Violation of these prohibitions may result in immediate account suspension, termination, forfeiture of accumulated boomerangs, and referral to law enforcement where appropriate.
The Urban Boomerang name, logo, platform design, and all content are owned by Urban Boomerang, Inc. and protected by copyright, trademark, and other intellectual property laws. You may not use our intellectual property without our written permission.
By using the platform, you grant Urban Boomerang a non-exclusive, royalty-free license to use anonymized, aggregated data about your platform usage for improving our services, conducting research, and marketing the platform (never individual personal data).
Urban Boomerang is provided "as is" without warranties of any kind. We do not guarantee that the platform will be uninterrupted, error-free, or that all qualifying purchases will be detected.
To the maximum extent permitted by applicable law, Urban Boomerang shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to lost profits, lost data, or loss of goodwill, arising from your use of the platform.
Our total liability to you for any claim arising from your use of Urban Boomerang shall not exceed the total boomerang amounts processed through your account in the 12 months preceding the claim.
Some jurisdictions do not allow limitations on implied warranties or liability, so the above limitations may not apply to you.
You agree to defend, indemnify, and hold harmless Urban Boomerang, its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including legal fees) arising from your use of the platform, your violation of these Terms, or your violation of any third party's rights.
Before initiating any formal dispute, you agree to contact us at legal@urbanboomerang.app and attempt to resolve the dispute informally. We will make a good-faith effort to resolve disputes within 30 days.
If we cannot resolve a dispute informally, you and Urban Boomerang agree to resolve all claims through binding individual arbitration under the rules of the American Arbitration Association (AAA), except where prohibited by law. Arbitration will take place in Frisco, Texas, unless we agree otherwise.
YOU AND URBAN BOOMERANG WAIVE THE RIGHT TO A JURY TRIAL AND TO PARTICIPATE IN CLASS ACTION LAWSUITS. All disputes must be brought in an individual capacity, not as a plaintiff or class member in any class or representative proceeding.
These Terms are governed by the laws of the State of Georgia, without regard to conflict of law principles.
You may close your account at any time through Profile → Settings → Close Account, or by contacting support@urbanboomerang.app.
We may suspend or terminate your account at any time, with or without notice, for violation of these Terms, suspected fraud, legal requirements, or discontinuation of the platform. Upon termination:
We may update these Terms from time to time. We will notify you of material changes through the app and by updating the "Last Updated" date above. Your continued use of Urban Boomerang after changes take effect constitutes your acceptance of the updated Terms.
If we make changes that materially reduce your rights, we will provide at least 30 days' notice before the changes take effect.
When you provide your phone number during registration, you may opt in to receive one-time passcode (OTP) text messages from Urban Boomerang for account verification and security purposes. SMS verification is optional — members who prefer not to receive SMS may contact support@urbanboomerang.app for alternative verification options. We do not send marketing or promotional text messages.
What to expect: When you sign in, you will receive a single SMS containing a 6-digit verification code. Example: "Your Urban Boomerang verification code is: 847291. Valid for 10 minutes. Reply STOP to opt out."
Message frequency: One message per login session. Message frequency varies based on account activity.
Message and data rates may apply. Check with your wireless carrier for details.
Opt-out: You may opt out of SMS messages at any time by replying STOP to any message you receive from us. After texting STOP, you will receive one final confirmation message and no further SMS messages will be sent. To re-enable SMS, text START.
Help: For assistance, reply HELP to any message or contact us at support@urbanboomerang.app.
Supported carriers: All major US carriers including AT&T, T-Mobile, Verizon, and Sprint. Carrier support may vary.
For more information on how we handle your data see our Privacy Policy.
We're here to help. Reach out any time.
General: support@urbanboomerang.app
Legal: legal@urbanboomerang.app
Privacy: privacy@urbanboomerang.app
Urban Boomerang, Inc.
Frisco, Texas, United States